Shipping & Returns

Shipping Policy

All orders will ship within 3-5 business days. All orders ship USPS priority. Tracking numbers are sent via email. Please be sure to provide us with your correct email address. Once USPS is in possession of packages, we are no longer responsible. If any issues should arise with the transit of your package, please contact USPS at 1-800-275-8777.

 

What if my order does not show tracking?

During the pandemic all mail carriers are behind. Please be patient, all tracking numbers are sent to the email entered once order is placed. Please allow 24-48 hours after your tracking number is sent to be able to track your package.

Return & Exchange Policy

All sales are final. No returns or exchanges. Please see item description located underneath photos. If you have any questions, please feel free to contact us.

If your item is defective please DO NOT wear the item. Send us an email at info@alexisskyycompany.com. We will ask for a photo of the defective item to decide how to proceed with the matter.